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Privacy Policy

Effective Date: November 30, 2021

Illyrian Organic Essential Oils (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

When you interact with our site, place an order, or contact us, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

Non-Personal Information

We may also collect non-identifying information such as:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the site

  • Referring URLs

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you regarding purchases or inquiries

  • Improve our products, services, and website functionality

  • Send updates, promotions, or newsletters (only if you opt in)

  • Comply with legal and regulatory obligations

3. Payment Processing

All payment transactions are handled by secure third-party payment processors. We do not store or have access to your full payment details.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted third parties who assist us in operating our website or fulfilling orders, including:

  • Payment processors

  • Shipping and logistics providers

  • Website analytics services

These parties are required to keep your information confidential and use it only for the intended purpose.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and usage patterns

  • Enhance your browsing experience

You can disable cookies through your browser settings, though some features of the site may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Illyrian Organic Essential Oils
Email: enquiry@pureessentialoilsuppliers.com